Frequently asked questions

Orders

Why do I have to get a minimum of 360 sq ft of sheet glass?

One full sheet glass is 6 sq ft. One full crate of sheet glass is 360 sq ft. We require a minimum of one full crate per order. Once the minimum is met, increments of half crates (180 sq ft) is available.

What is the return policy?

As it stands, we do not currently accept returns aside from extenuating circumstances due to the wholesale nature of our business. Please reach out to us if you have any issue with your order whatsoever.

Do you offer preordering or custom orders?

We currently do not offer preordering. For custom colors please filled our custom orders form and we will get back to you to see we could fulfill the request.

Shipping

Is there free shipping?

Currently we do not provide free shipping.

Do you ship internationally?

For all intended purposes this website is catered to the US region. Though we can ship internationally. Please use reach out to Dave at dgrimm@mississippiriverglass.com or contact us for more details

How can I track my order?

As soon as your order is shipped we will send you a track & trace code by email. This way you can track your order.

If for some reason you have not received your tracking information after 3-5 business days, please contact us.